Shipping policy

At Latitude Hub, we are committed to providing a smooth and reliable shopping experience. Our Shipping Policy explains how orders are processed, shipped, and delivered to customers across India.

1. Shipping Coverage

  • Latitude Hub currently delivers products within India only.

  • Shipping availability may vary depending on the customer's location and courier service coverage.

  • We do not offer international shipping.

2. Order Processing

  • Orders are generally processed within 1–3 business days after confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • Processing times may vary depending on product availability and supplier arrangements.

3. Shipping and Delivery Time

  • Estimated delivery time is 5–10 business days after dispatch.

  • Delivery times may vary depending on the shipping location, product availability, and courier services.

  • Delays may occur due to unforeseen circumstances, weather conditions, public holidays, or logistics issues.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

  • Any available free shipping offers will be clearly mentioned on our website.

  • Additional charges may apply for certain products or delivery locations, where disclosed at checkout.

5. Order Tracking

  • Once your order is dispatched, tracking details will be shared via email, SMS, or another available communication channel.

  • Customers can use the tracking information to monitor their shipment.

  • For tracking assistance, contact latitudehub22@gmail.com.

6. Incorrect Address or Failed Delivery

  • Customers must provide complete and accurate shipping information when placing an order.

  • Latitude Hub is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

  • If a package is returned due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for redelivery.

7. Damaged, Lost, or Missing Orders

  • If your order arrives damaged or defective, please contact us within 7 days of delivery.

  • Provide your order number and photographs of the damaged product for verification.

  • If your shipment is lost or has not arrived within the expected timeframe, contact our customer support team for assistance.

  • Eligible damaged, defective, or lost orders will be handled in accordance with our Refund and Returns Policy and applicable consumer laws.